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DIGITAL SIGN

Digital Sign is a secure, sovereign digital signing and document workflow platform designed specifically for the needs of Digital Dubai’s government organisations, departments, and agencies. It enables trusted digital signatures, approvals, and endtoend document lifecycle management within a unified, compliant, and scalable service hosted on Digital Dubai infrastructure. Built to support governmenttogovernment G2G, governmenttobusiness G2B, and governmenttocitizen G2C workflows, Digital Sign combines strong national identity integration UAE PASS, sovereign hosting, and robust auditability to help Digital Dubai

About Service

Legally-binding eSignatures

Apply secure digital signatures and certified approvals for official documents that meet local and international legal standards, including support for PKI and qualified signing methods.

National Identity Integration
Seamless integration with UAE PASS enables secure authentication and identity verification for internal users and external stakeholders

Document Authoring, Editing, and Collaboration
Create, edit, and review documents online using trustworthy, compliant tools that support tracked changes, inline comments, structured review, and built-in version control to maintain document integrity throughout the lifecycle. 

Centralized Workflow Management
Create, send, review, approve, and sign documents using configurable workflows with role-based authoring, controlled hand-offs, and full visibility across approval stages

Secure Archiving and Audit Trails
All signed transactions and documents are stored with immutable audit trails, detailed timestamps, and verifiable records to support compliance, accountability, and long-term record-keeping

Sovereign Hosting and Entity Isolation
Digital Sign operates within Digital Dubai’s sovereign infrastructure, providing independent and secure workspaces for each government entity. Data, workflows, and user permissions are fully isolated at the entity level while supporting shared services where required.

Centralised Administration and Governance
Centralised administration enables unified monitoring, policy enforcement, and governance across entities, while allowing each organisation to manage its own users, permissions, and operational configurations independently.

Scale and Performance
Designed for government-scale operations, Digital Sign delivers high availability, horizontal and vertical scalability, and enterprise-grade performance to support mass transactions and peak demand.

Security and Compliance

Security and compliance are foundational to Digital Sign. All actions are protected by state-of-the-art encryption in transit and at rest, multi-factor authentication, tamper-proof logging, and strict role-based access controls. The platform adheres to recognised standards such as ISO 27001, GDPR, eIDAS, and applicable UAE regulatory frameworks, ensuring that documents and signatures are legally defensible and auditable.

Why Digital Sign?

  • Optimised for Government Workflows  - Supports cross-entity approvals, regulated transaction lifecycles, and inter-agency collaboration.
  • Reduced Administrative Overhead Replaces paper-based processes with efficient digital workflows that reduce time, cost, and operational risk 
  • Transparency and Trust - Full auditability and compliance with national and international digital trust standards.
  • User-Centric Design Intuitive, mobile-friendly interfaces tailored to internal users, external partners, and citizens.

Digital Sign empowers Digital Dubai organisations with a secure, scalable, and compliant digital signing platform that accelerates government operations, improves service delivery, and supports the emirate’s digital transformation goals while safeguarding data sovereignty and trust

Digital Sign is powered by Circularo, a leading provider of digital trust platforms for secure eSigning and document-centric workflows

Targeted Audience

Government

Request Prerequisite

The applicant must be a Dubai Government Entity

Service Request Channels

Formal Letter Email

Service Fees

Fees will be determined based on the number of required licenses

Support

Visit https://support.digitaldubai.ae - Login to the Smart Support System - Choose "I have a Request" or "I have an Issue - Select a category your request related to - Select Business Priority - Describe your request - Click on Submit Request