Details - Partners Portal

Government Correspondence System CTS is a shared, secure and integrated service provided by Digital Dubai to Dubai government entities to exchange and sign official correspondence digitally and securely. CTS is providing fully paperless process for correspondences and Document Management.

About Service

Achieves Dubai Paperless strategy
Create, manage, and track the full history of correspondences in a very easy way through an automated system
Dispatch correspondences instantly through the system to the participating entities and through email to others
Unify the outgoing correspondences format in the organization
Approve and sign correspondences electronically and digitally using UAE PASS
Share secure correspondences protected by Seclore to external parties
Smart Dashboard with KPIs to monitor correspondences and users performance
Reduce costs of storage and unify communication production and content repository
Enhance employee performance and reduce time spent on processing and responding to incoming correspondence
Improve customer service by providing accurate, fast, and trustworthy responses to inquiries

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Targeted Audience

Government Semi-Government

Request Prerequisite

The applicant must be a Dubai Government Entity.

Service Request Channels

Formal Letter Portal

Service URL

https://edcp.dubai.gov.ae

Service Fees

Free*

Support

- Visit https://support.digitaldubai.ae - Login to the Smart Support System - Choose "I have a Request" or "I have an Issue - Select a category your request related to - Select Business Priority - Describe your request - Click on Submit Request

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