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Attendance Management System is a centralized hub that applies government attendance policies systematically.

GRP Human Resource system is a centralized system that facilities HR procedures and policies, and raise the levels of services and best practices in HR management at government entities level.

Learning & Development System enables the government entities to manager and Improve their learning and development process, it is fully integrated with the other Human resources systems this enable the training admin measure learning quality though predefined KPIs in the business inelegance module & through our operational reports.

GRP Payroll is a centralized system that calculates government employees' salaries and applies benefits policies with the minimum human interference to decrease the occurrence of errors.

GRP SelfService Human Resources SSHR extends the functionality by enabling both employees and managers to participate in Human Resources management via a web browser. SSHR offers secure selfservice business transactions and easytouse functionality.

The Smart Employee App provides an innovative, easy, accurate and quick way to manage many various staff services such as applying for a leave, permissions, finding and contacting a colleague, and approving procedures. In general, to manage all personnel affairs from anywhere, and at anytime. Smart Employee serves employees and managers in Dubai government for up to 70 Government entities plus Outsources.

SmartPath System is a Talent Management System, in 2019 phase one of the project ‘Employee Performance management module’ was released. The system Aims to improve the performance not only to measure it by removing the wrong practices and utilizing the best Practices by aligning employee objective with Strategic objective, This is achieved by Linking Top Management’s Objectives with the strategy map Then Cascade down the objectives from top management till the next managerial level, this process continue till the objectives of the executive employees. System Grantee bottom up evaluation so employees achievements aggregate up to their management’s Target. this process continues till achieved results aggregate up the Top management’s strategic objectives and compare the planed target with the achieved results. System is designed in easy friendly user interface and ensure employee happiness.

Tasaheel Service represents the most recent Ecommunication gateway using pull push SMS and IVR technologies to inquire about GRP.

Accounts Payable is part of The Financial Management systems that automate and streamline all financial business processes for Dubai Government Departments, while providing a single accurate view of all financial information generated from the receivables, payable, projects and other subledgers.

GRP Accounts Receivable is part of The Financial Management systems that automate and streamline all financial business processes for Dubai Government Departments, while providing a single accurate view of all financial information generated from the receivables, payable, projects and other subledgers. They are built based on the Department of Finance policies and procedures, following the accrual base of accounting and including a standard chart of accounts. They allow for the consolidation of all Government Department Balances in one ledger.

Asset tracking system ATS is an enterprise, shared service, and cost efficient solution to fully automate asset tracking operations receiving, transfer, physical count and others  using Hand Held Devices.

Cash Management automate and streamline all financial business processes for Dubai Gov, while providing a single accurate view of all financial info generated from the receivables, payables, projects and other subledgers.

The “Document Management System” provides an innovative, easy, accurate and quick way to archive document to a secure repository.

GRP Fixed Assets is part of The Financial Management systems that automate and streamline all financial business processes for Dubai Government Departments, while providing a single accurate view of all financial information generated from the receivables, payables, projects and other subledgers. They are built based on the Department of Finance policies and procedures, following the accrual base of accounting and including a standard chart of accounts. They allow for the consolidation of all Government Department Balances in one ledger. The GRP Fixed Assets 1 Automates asset management 2 Simplifies related accounting tasks.

The GRP General Ledger is part of The Financial Management systems that automate and streamline all financial business processes for Dubai Government Departments, while providing a single accurate view of all financial information generated from the receivables, payables, projects and other subledgers. They are built based on the Department of Finance policies and procedures, following the accrual base of accounting and including a standard chart of accounts. They allow for the consolidation of all Government Department Balances in one ledger.

GL Wand is a real time reporting tool from within excel that integrates with the GRP. It is a significant time saver and provides the below 1 Empowers finance end users to develop, maintain and adapt their own financial set of reports 2 Simplifies and speed the reporting process 3 Supports the validation and loading of the budget directly into the GRP from within Excel

iExpense is a expense reimbursement portal platform to help employees to claim expenses. The portal provides builtin workflows, authorizes reimbursements and approves request.

Oracle Project facilitates defining and tracking cost budget per project, task, expenditure type and expenditure organization for a project. To automate budget transfer requests, this module is integrated with budget transfer dynamic request and Hyperion Edara

GRP EAM provides valuable opportunities for Government Departments to increase the life cycle of their assets and to optimize their production capacity. The system ensures accurate followup of the various maintenance activities related to the department’s assets, from vehicles to production tools and buildings. Being fully integrated with inventory, purchasing and finance, it helps with the decisionmaking process to improve asset performance management and profitability by reducing breakdowns and breakdowns cost. It guarantees longer productive life cycle for assets, reducing maintenance costs, and sustaining the continuity of services.

GRP EAM provides valuable opportunities for Government Departments to increase the life cycle of their assets and to optimize their production capacity.

eSupplier Portal enables interactive, dynamic and fast communication between Government Departments and their suppliers. It provides real time inquiries with regard to request for quotations, purchase orders, received and returned items, invoices and payments.

eSupply is the official Procurement Portal for the Dubai Government.

The GRP Order Management manages the Internal Requisitions Process from the stores and the Control of internal requisitions based on the budget.

GRP Inventory is a powerful inventory tool which provides a wide scope of stock and inventory information supporting top management decisionmaking processes. It assists Dubai Government Departments in proper stock maintenance. It ensures a set of vital objectives such as crossagency inventory stock sharing and crossagency stock coding unification. It minimizes dead and slowmoving stock. It allows flexible planning, forecasting and replenishment, flexible physical inventory and cycle count, minmax planning, full absorption, and perpetual inventory valuation.

iProcurement is the selfservice requisitioning application, where employees can submit their purchase requests and track their own orders, while purchasing department retains central control. iProcurement also provide the mechanism for requesting and transferring material from inventory to other inventory or expense locations.

MSCA enables the use of mobile devices in managing departments' inventory operations receiving, issuing, moving and stock taking transactions and reduces manual efforts and eliminates data entry errors.

Procurement Contracts allows department to manage their contracts using predefined templates, sections and clauses.

Property Management system can manage various types of property residential, commercial, allows the management of property master data, the administration and management of leases, the management of space allocation, staff housing maintenance and tracking, and the creation of billing and payment schedules related to the lease agreements. It is integrated with other GRP applications such as payables and receivables.

GRP Purchasing Automates the complete purchasing cycle from requisition creation to sending the purchase order LPO, provides a robust workbench for buying professionals, it is integrated with the eprocurement services, and is integrated with eSupply in sending RFQs and Bids Importing. It automatically posts request for quotations on eSupply, that will be posted as auctions, then import the bids from eSupply to Purchasing, thus saving valuable time for buyers within each department who will no longer have to manually enter bids or auctions. It also facilitates the issuance of unified master purchase agreements, at the Government level, that can be used by Government Departments to obtain the best offers and best services, giving more purchasing power to the Government, as well as offering a central tool that prevents the duplication of suppliers’ and their evaluation. 

Services Procurement enables complete control and oversight for services spending. It provides milestonebased procurement of services to track project progress.

Sourcing is part of the Advanced Procurement set of applications that manage tendering and sourcing process as well as contract management.

Supplier Lifecycle Management SLM offers a centralized platform for managing supplier processes and data. It provides supplier registration, Supplier Renewal, supplier prequalification and supplier evaluation process.

4G App displays Dubai Government Excellence Programs KPI’s 4G .

Allows assets managers and analysts to analyze operational efficiency by monitoring assets life management .

Attendance App displays time lost & attendance KPI’s only if GRP AMS is implemented

Empowers financial analyst by availing set of dashboards and KPI's related to cash forecasting and bank reconciliations

This service enables the customers to request the design and development of customized interactive dashboards.

FAJWA displays suitability matching & gap analysis KPI’s

Empowers financial managers by availing a set of dashboards and KPI's that supports financial decisions.

GRP ANALYTICS displays GRP systems adoption details.

HR Analytics displays Leaves, Demographics, Training, Turnover, Disciplinary, & Career Development KPI’s.

displays the most important Employee, Salary, & Attendance KPI’s.

Analytics of the inventory that helps to increase the performance of the inventories and increase the savings

Allows payable managers and analysts to analyze operational efficiency by monitoring Invoice processing efficiency

Payroll App displays Net salary, Gross Salary, & Salary Increments KPI’s.fg

Analytics of purchasing process to help identify the frequent purchases, average time for a transaction.

The purpose of Receivables dashboard is to provide visibility on major KPIs.

An indicator about the SME purchases for each department and its diversity by category

Analytics of the tendering process and all its related aspects to have a complete overview of the tendering cycle from initiation to the award

This service enables the customers to access and view at any time the latest indicators and data for various economic, social, and demographic sectors in the Emirate of Dubai.

Analytics of the supplier boarded within the entities, and their respective classification and renewal status along with PreQualification results.

Analytics of the suppliers performance and collective trends to help the management to take corrective actions on the performance and ensure a high quality of deliverable.

Empowers VAT office and VAT analysts by availing set of dashboards and KPI's related to VAT IN, OUT and Net

Digital Dubai Authority has successfully enabled all government entities in Dubai to centralize, standardize, document, and monitor the performance of all services in partnership with the Dubai the Model Center. This was achieved through the development and launch of the Dubai Services System in accordance with the best global practices and international service delivery excellence standards.

DubaiPay is a centralized payment gateway launched by Smart Dubai Government Est. in 2003. It enables government entities and private sectors to offer digital payment facility to their customers. UAE citizens, residents, visitors are able to make payments for Dubai government and private sector services through online channels. Currently there are around 80 Service Providers and 300 services integrated with DubaiPay Payment Gateway.

The Government Services Bus GSB project is a part of the Digital Dubai initiatives. GSB helps local entities to exchange data among them smoothly and provide their services in an integrated way. Such system helps the customers get government services without having them to move from one government entity to another.

Email service enables secure, reliable and cost effective electronic messaging and communications within the department as well other external government entities or external parties.

GPU as a Service GPUaaS is a centralized digital infrastructure offering provided by Digital Dubai that enables government and semigovernment entities to access highperformance computing resources on demand. The service delivers scalable Graphics Processing Unit GPU capacity to support computeintensive workloads such as artificial intelligence AI, machine learning ML, data analytics, simulation, and advanced digital services. GPUaaS eliminates the need for entities to invest in and manage specialized hardware by providing a secure, shared, and costefficient platform aligned with Dubai’s digital transformation strategy and shared services model

Secure & highly available network connectivity between participating entities to access data or services.

LLM as a Service LLMaaS is a centralized digital capability provided by Digital Dubai to enable government and semigovernment entities to securely access and utilize advanced Large Language Models LLMs. The service empowers entities to accelerate digital transformation by embedding artificial intelligence into their services, enhancing customer experience, and enabling intelligent, datadriven operations. LLMaaS eliminates the need for entities to independently develop or host AI models by offering a unified, scalable, and compliant platform that aligns with Dubai’s digital strategy and governance frameworks

A unified customer platform with more than 40 Government Entities and other participating entities in Dubai, that is designed to connect Dubai customers, listen to their experience Suggestions, Complaints, Comments in an aim to continuous improvement in Dubai’s services and providing pioneering services to its customers. The underlying principle of the 04 Portal is to drive continuous improvement in the services offered throughout Dubai. Through this unified platform, the city aspires to create an environment where customer feedback is not only valued but also utilized as a catalyst for enhancing service quality and efficiency. By actively engaging with the customers, the entities involved can gain valuable insights into the areas that require improvement and develop strategies to address them effectively.

Dubai Careers is your goto destination for job opportunities in Dubai Government. Whether you’re a working professional looking for an inspiring new role, or a recent graduate making your first career leap, it is your ultimate career catalyst. It provides the following functions Easy Registration – via LinkedIn profile, Multiple Channel Access – via desktop and mobile, One Profile – that connects with all entities, Referrals – you can refer friends, a ‘Save Search’ feature and Email Notifications.

DubaiNow serves as the goto app for city services, standing out as the first and only Dubai Government application that provides access to an extensive array of over 250 services from more than 40 entities, encompassing both government and private sectors. With a single click, users can effortlessly explore this wide range of services, offering unparalleled convenience for accessing government and private sector offerings. Trusted by over 1 million users in the UAE, DubaiNow ensures a premium digital experience. Moreover, the app facilitates over 20 million payment transactions, allowing users to settle all their bills seamlessly through DubaiPay, the secure and official payment gateway, with just a single click. The DubaiNow app not only simplifies service accessibility but also stands as a reliable and efficient digital platform highly regarded by its substantial user base. DubaiNow offers a unified platform for government entities and private sector to onbaord their services. The platform is setup for easy onboarding and leveraging of shared services like login, user profile, payments, etc. Giving access to more than 1 million users that are actively using the platform and have highly rated it.

UAE PASS is the first secure national digital identity for citizens, residents, and visitor enabling them to access many online services across various sectors, sign and authenticate documents as well as transactions digitally, request a digital version of their official documents, and use the official documents to request services from our partners.

This service enables the customers to request awareness training in the field of data & statistical education for the next generation.

This service enables the customers to request technical consultation in the field of data and economic, social, and demographic statistics.

This service enables the customers to request a training program in the fields of data and economic, social and demographics statistics or a technical training program on one of the Data & Statistics systems.

Data.Dubai is the digital platform for Dubai’s government data, official statistics, and datadriven services. Developed by the Dubai Data and Statistics Establishment, under Digital Dubai, it provides a secure, selfservice access to government datasets, official statistics, interactive dashboards, reports, APIs, analytics, and digital services through a single, customercentric platform. Built on Dubai’s secure data exchange capabilities, Data.Dubai enables trusted data sharing and collaboration among government entities and authorized partners, supporting transparency, innovation, and evidencebased decisions. Serving government entities, businesses, researchers, developers, and the public, Data.Dubai simplifies access to trusted data and services, enabling research, planning, innovation, service improvement, and collaboration while advancing Dubai’s data economy and digital transformation.

This service enables the customers to request conducting all types of opinion polls studies employee happiness, supplier happiness, partner happiness, community happiness, customer happiness in addition to specialized statistical studies.

This service enables the customers to request the latest statistical reports and indicators from the various sectors Economic, Social, & Demographic Sectors. The service is available to everyone, providing an opportunity for anyone to benefit from it.

This service facilitates the request for conducting statistical surveys for government entities in the Emirate of Dubai that are included in their strategic plans.

Data.Dubai is the digital platform for Dubai’s government data, official statistics, and datadriven services. Developed by the Dubai Data and Statistics Establishment, under Digital Dubai, it provides a secure, selfservice access to government datasets, official statistics, interactive dashboards, reports, APIs, analytics, and digital services through a single, customercentric platform. Built on Dubai’s secure data exchange capabilities, Data.Dubai enables trusted data sharing and collaboration among government entities and authorized partners, supporting transparency, innovation, and evidencebased decisions. Serving government entities, businesses, researchers, developers, and the public, Data.Dubai simplifies access to trusted data and services, enabling research, planning, innovation, service improvement, and collaboration while advancing Dubai’s data economy and digital transformation.

This service provides customers with access to a wide range of updated and accurate statistical indicators covering various sectors such as economy, housing, transportation, education, and other sectors.

This is a comprehensive informational service that allows customers to view and download the latest reports and statistical publications covering a variety of sectors, including economic, social, demographic, and others.

This service enables the customers to request for amendment of firm's basic information practicing poll studies activity Owners, Partners, or Technical Manager. Any firm authorized to practice the poll studies activity in the Emirate of Dubai and wants to amend any of its basic information is eligible to apply for this service

This service enables the customers to request for issuing identification cards for the surveyors of the firm practicing poll studies activity according to the regulations set by Dubai Data & Statistics Establishment in this regard. All authorized firms to practice the poll studies activity and having permanent or temporary field researchers surveyors are eligible to apply for this service.

This service enables the customers to request for issuing renewing permits for new & existing firms to practice poll studies activity. All firms that want to practice the poll studies activity in the Emirate of Dubai are eligible to apply for this service after fulfilling all the requirements of the Licensing Authority.

Data.Dubai is the digital platform for Dubai’s government data, official statistics, and datadriven services. Developed by the Dubai Data and Statistics Establishment, under Digital Dubai, it provides a secure, selfservice access to government datasets, official statistics, interactive dashboards, reports, APIs, analytics, and digital services through a single, customercentric platform. Built on Dubai’s secure data exchange capabilities, Data.Dubai enables trusted data sharing and collaboration among government entities and authorized partners, supporting transparency, innovation, and evidencebased decisions. Serving government entities, businesses, researchers, developers, and the public, Data.Dubai simplifies access to trusted data and services, enabling research, planning, innovation, service improvement, and collaboration while advancing Dubai’s data economy and digital transformation.

This service enables the customers to request the latest statistical reports and indicators from the various sectors Economic, Social, & Demographic Sectors. The service is available to everyone, providing an opportunity for anyone to benefit from it.

DubaiNow serves as the goto app for city services, standing out as the first and only Dubai Government application that provides access to an extensive array of over 250 services from more than 40 entities, encompassing both government and private sectors. With a single click, users can effortlessly explore this wide range of services, offering unparalleled convenience for accessing government and private sector offerings. Trusted by over 1 million users in the UAE, DubaiNow ensures a premium digital experience. Moreover, the app facilitates over 20 million payment transactions, allowing users to settle all their bills seamlessly through DubaiPay, the secure and official payment gateway, with just a single click. The DubaiNow app not only simplifies service accessibility but also stands as a reliable and efficient digital platform highly regarded by its substantial user base. DubaiNow offers a unified platform for government entities and private sector to onbaord their services. The platform is setup for easy onboarding and leveraging of shared services like login, user profile, payments, etc. Giving access to more than 1 million users that are actively using the platform and have highly rated it.

The Happiness Meter was launched by H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai to make Dubai the happiest city in the world. The Happiness Meter interactively measures the happiness of Dubai’s citizens, residents and visitors when they interact with the services of government and private sector entities. Results from the Happiness Meter are regularly shared with The Executive Council of Dubai who closely monitor customer satisfaction levels of services provided by all Dubai Government entities.

UAE PASS is the first secure national digital identity for citizens, residents, and visitor enabling them to access many online services across various sectors, sign and authenticate documents as well as transactions digitally, request a digital version of their official documents, and use the official documents to request services from our partners.

This service enables the customers to access and view at any time the latest indicators and data for various economic, social, and demographic sectors in the Emirate of Dubai.

This service provides customers with access to a wide range of updated and accurate statistical indicators covering various sectors such as economy, housing, transportation, education, and other sectors.

This is a comprehensive informational service that allows customers to view and download the latest reports and statistical publications covering a variety of sectors, including economic, social, demographic, and others.